Frequently Asked Questions

Everything you need to know about shopping with Renogy CA

What is your shipping policy within Canada?

We offer standard shipping across all Canadian provinces. Orders typically process within 1-2 business days, and delivery usually takes 3-7 business days depending on your location.

How do I return an item that doesn't fit?

We want you to love your fit. You can return unworn items with original tags attached within 30 days of delivery. Visit our returns portal to generate a prepaid shipping label.

Are your materials sustainably sourced?

At Renogy CA, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2026.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.

How can I track my order status?

Once your order ships, you will receive an email with a Canada Post or UPS tracking number. You can also track your package directly through the 'Order History' section in your account.

Do you offer a size guide?

Yes, every product page features a detailed size chart and 'Fit Finder' tool to help you choose the best size based on your measurements and preferred silhouette.